Refund & Privacy Policy

Thank you for visiting our website. We want you to feel comfortable about transacting business with Infinity One Network LLC. Due to the nature of the Infinity One Network LLC business, the accessibility of our products immediately upon purchase, and the monthly commissions paid out to our Customer Acquisition Partner (CAP), there is a strict 30-day refund policy, which begins on the date of your purchase.

Therefore, we will not accept any refund requests after 30 days of doing business. If the original purchase included a free trial period, you must cancel your order before the free trial period has expired or within 30 days of the original purchase or whichever time period is greater.

If a Refund is Processed

If a purchase is refunded for any reason, it is understood that the purchaser was not satisfied with the product or service, and we may permanently refuse any future sales to that purchaser. If the purchase is refunded due to a duplicate transaction or similar, the refusal of future purchases may be null and void at our discretion.

All refunds are completed back to the payment form used for product purchase. Infinity One Network LLC is committed to providing each customer with exceptional service.

The following points outline the Infinity One Network LLC 30-Day Return Policy Agreement.

• 1. Return Period: Offers a 30-day return policy from the date of purchase for eligible products.
• 2. Eligibility: To qualify for a return, the product must be in its original, unused condition and in the same packaging as when received. Items showing signs of wear and tear or damage are not eligible for a refund.
• 3. Restocking Fee: A 10% restocking fee will be applied to all eligible returns. This fee is intended to cover administrative and inspection costs.
• 4. Refund Inquiry Procedure: Customers must contact support@ion.direct including order number, reason for return, and product details.
• 5. Return Shipping: Customers are responsible for the cost of return shipping. We strongly recommend using a trackable and insured shipping method.
• 6. Refund Process: Following receipt and inspection, refunds will be processed within five (5) business days to the original payment method.
• 7. Commission Offset: For Customer Acquisition Partners, any commissions earned from the sale of the returned item will be offset from the total refund amount.
• 8. Exceptions: Certain items may not be eligible for return based on their inherent characteristics. Consult customer support.
• 9. Dispute Resolution: Both parties agree to attempt to resolve disputes amicably through negotiation.

Chargeback Policy

When Infinity One Network LLC receives a chargeback notice, the account in which the service was purchased is immediately blocked, and all associated services in the account are terminated. Clawbacks are applied to any commissions earned by any qualifying Customer Acquisition Partner.

Infinity One Network LLC always considers chargebacks to be the result of fraud since fraudulent purchases go hand-in-hand with credit card fraud, and immediate termination of all services related to the chargeback is the best way to protect the public from harm.

Chargeback Reversal

To reverse a chargeback, you must contact your credit card provider and issue a chargeback reversal. Reversing the chargeback is the one and only way to restore a blocked account. This returns the initial funds to us, cancels the penalty fee we receive, and generally erases any "black marks" on our merchant account. We do not accept additional payment for services on a different card.

What information do we collect?

We collect information from you when you register on our site or place an order. When ordering or registering, you may be asked to enter your name, e-mail address, mailing address, phone number, credit card information, or social security number. You may, however, visit our site anonymously.

What do we use your information for?

• • To improve customer service: Helps us respond to your requests and support needs.
• • To process transactions: Your information will not be sold, exchanged, transferred, or given to any other company without your consent, other than for delivering the purchased product or service.
• • To send periodic emails: Used to send information and updates pertaining to your order, company news, and related product info.

Note: Detailed unsubscribe instructions are included at the bottom of each email.

How do we protect your information?

We implement a variety of security measures. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights.

After a transaction, your private information will be kept on file with the Payment Gateway for more than 60 days to maintain company records. Social security numbers for Customer Acquisition Partners are encrypted and kept on file for tax purposes.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser that enable the site's systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits. If you turn your cookies off, some of our services may not function properly, but you can still place orders by contacting customer service.

Outside Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website.

California Online Privacy Protection Act

We value your privacy and comply with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent. Users may make changes to their information at any time by logging into their control panel.

Children's Online Privacy Protection Act

We comply with the requirements of COPPA. We do not collect any information from anyone under 18 years of age. Our website, products, and services are directed to people who are at least 18 years old or older.

Infinity One Network LLC prohibits the distribution or delivery of any unsolicited commercial e-mail or bulk email, known as "spam." Emails may only be sent to recipients who have consented to receive communication.

Emails sent by or on behalf of ION may not:

• • Represent themselves as an employee of Infinity One Network LLC
• • Use invalid, forged headers, or non-existent domain names
• • Use deceptive addressing or misleading subject lines
• • Relay from a third-party's equipment without permission

Income Disclaimer

Infinity One Network LLC makes an effort to accurately represent all products and services. As with any compensation plan, your results may vary and will be based on your individual aptitude, business experience, knowledge, and level of aspiration. There are NO guarantees concerning the level of success you may experience.

ION Members may choose monthly or annual billing. Annual memberships may generate commissions the same way monthly memberships do, because they represent the sale of ION membership benefits and services.

Commissions are paid on the sale of memberships, products, and services — not on recruiting.

Terms of Use Summary

By becoming an Independent Contractor (Customer Acquisition Partner), you agree to operate your business in accordance with the compensation plan, terms, and conditions set forth by Infinity One Network LLC.

• 1. Must be of legal age (18+) and legally competent.
• 2. No charge or purchase requirement to become a CAP.
• 3. Independent Contractor status; not an employee or franchise.
• 4. Trademarks and materials must be approved by compliance.
• 5. All disputes resolved exclusively by arbitration in Aventura, Florida.